If you need help with anything, whether it's a question about our casino games, hotel accommodations, or something else entirely, we're here to assist you.
Our team is available 24/7 to address any concerns or queries you might have. You can reach out to us through various channels:
If you need immediate assistance, live chat is available to help with your questions or concerns. Our trained staff will be happy to assist via the link on our website under "Contact Us".
For common inquiries or more information about our policies, please visit our FAQ section by clicking on "Help" at the top of every page on our website.
If you're concerned about your gambling habits or someone else's, we offer support resources through Gamblers Anonymous International, National Problem Gambling Helpline (US) , and Fundacion Respeta Bo Mes in Aruba.
For any issues with our website or online tools, please email for assistance. We will get back to you as soon as possible during our business hours.
We are committed to resolving customer complaints promptly and fairly. If there's an issue, please contact us via one of the support channels listed above so we can work together to find a solution.